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Višnjička 38, 11000, Beograd

011/40.50.881

Using our call center services, will save your company time and money. Call center services are recommended to companies which starting new projects, when should first review the market and there is no a control sample.
It is also recommend for companies that want to commit to the development of their projects, and this part of the job , considering the knowledge, technology and overall resources give to professionals in this field - NITS doo.

 

Why choose us?

  • We provide timely and efficient service and we are available 24 hours,
  • we have 90 incoming, 720 outgoing lines and 3 internet links,
  • There is a possibility of creating IVR (voice machine) according to clients needs,
  • We have 12 employees, and, if necessary the capacity can be expanded,
  • All operators are working on modern computers and the most advanced call center,
  • We own VoIP connectivity to all the countries of Asia and the European Union,
  • We have trained workers who have excellent knowledge of German, Russian, English and French language,
  • Multi-channel communication: telephone, e-mail, Web, chat or SMS,
  • We provide an overview of the campaign results, recorded calls, review and processing of on-line orders in real time, as well as all other types of reports.

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Services provided by our call center:

  • Info line - providing information about companies, products and services.
  • Service complaints, breakdown notifications, complaints
  • Loyalty program...
  • Market research and public opinion
  • Help desk - assistance for the use of products or services
  • Reception of orders of products or services
  • Alert on documentation...
  • Reminding the debtor to the existing outstanding obligations
  • Invitations on the various events (seminars, conferences, trade fairs).

 

For detailed information, please feel free to contact us via our contact page or by phone at 011/40-50-881.

Quality

Our goal is to provide quality service without compromise for our customers.

Ideas

Inspiring solutions are our specialty as well as customer satisfaction, which is our top priority.

Price

Balanced offer of NIT packages among which you will surely find the one that best suits your needs.

Experience

Communicating with us you communicate with people who understand your needs.


Potražite NIT Solutions doo i na društvenim mrežama

Contact

Višnjička 38, 11000 Beograd
P: 011/40.50.881
M: 063/69.69.34
E: info@nit.rs

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